About you You are an enthusiastic and dedicated individual, motivated by a desire to deliver success to clients and colleagues, and to further develop your skills in digital and content marketing. You will also have a passion to add real value to the clients and organisations to which you serve. Your experience in professional services will be rewarded within a collaborative team environment, where the focus is both commercial and purposeful. About us At SelectScience® we are accelerating science by connecting scientific communities with trusted solutions. We produce and publish high-quality digital content and deliver content marketing solutions, whilst also informing scientists about the best products and technologies in their field through the power of peer-to-peer recommendation and reviews. We are an essential partner to deliver value to marketers and businesses in the USA, Europe, UK and Asia Pacific. Our Headquarters is near Bath and Bristol, and we are an established brand with over 26 years of experience in digital publishing. The role As a campaign executive or senior campaign executive, you will make it easy for our international clients to receive value from SelectScience digital and content marketing campaigns and services. Being responsible for all aspects of campaign management and delivery (revenue), working in tandem with internal sales, editorial and operations colleagues towards a shared goal of ongoing client satisfaction and retention. It is envisaged that this is a full-time hybrid-working role with some attendance at the Bath office. This role reports to a client services manager. Snapshot of the role: - Be responsible for all aspects of a successful campaign delivery (revenue) for allocated clients.
- Provide exquisite ongoing client-facing customer service, building long-term relationships with clients.
- Regularly review the performance of campaigns against expectations, and proactively collaborate with other teams to optimize campaign performance and make recommendations to clients.
- Use cutting-edge digital project management, CRM, campaign delivery, AI tools and other systems (full training provided).
Skills and Experience: - Passion for collaboration and team work – a “people person”.
- Excellent communication skills.
- Resilient with high energy and a positive outlook.
- Highly organised and attention to detail.
- Self-motivated with a high level of energy, drive and initiative.
- Aptitude for acquiring new skills.
Essential: - 2+ years working within a professional services environment (publishing; marketing agency; events; science industry; scientific publishing; recruitment; other types of professional services). For senior campaign executive 3+ years of directly relevant experience in digital publishing, marketing or scientific services.
- A degree (or equivalent).
- Strong competency in using Microsoft Office suite, CRM systems and digital tools.
See attached job descriptions for further details. A few reasons why you will love this job: - Great potential for professional growth and development
- Hybrid working, a competitive salary and bonus, and a comprehensive benefits package that includes contributory pension, private medical insurance, wellbeing allowance and a number of other benefits.
Our team has an infectious drive for creating value to support clients and the scientific community, with unique insights and creativity. The SelectScience culture promotes passion, teamwork, trust and striving to be the best we can. SelectScience is winner of The Queen’s Award 2021 for Enterprise: International Trade. |