About you

You are a collaborative and dedicated individual, motivated by a desire to deliver high-quality webinars and virtual events on behalf of our clients and critically impacting business growth. You are passionate about providing the best event experience for all stakeholders – clients, colleagues, and our audience. Your attention to detail, teamwork, and desire to continuously improve the product will provide real, measurable value and purpose within the business.

About us

At SelectScience® we are accelerating science by connecting scientific communities with trusted solutions. We produce and publish high-quality digital content and deliver content marketing solutions, whilst also informing scientists about the best products and technologies in their field through the power of peer-to-peer recommendation and reviews.

We are an essential partner to deliver value to marketers and businesses in the USA, Europe, UK and Asia Pacific. Our Headquarters is near Bath and Bristol, and we are an established brand with over 26 years of experience in digital publishing.

The role

You’ll help to advance critical scientific communication by owning the planning, delivery, and quality of webinars and virtual events on behalf of our global clients. Responsible for delivery to the highest standards to guarantee a gold-standard client and speaker experience. Additionally, you will drive optimization and development of the product to ensure all features are utilized to their full benefit, it is aligned to current client needs, and it delivers maximum quality and value in comparison to competitor offerings.

It is envisaged that this is a full-time hybrid-working role with some attendance at the Bath office. This role reports to the marketing operations manager.

Snapshot of the role:

• Responsible for the operational delivery of webinars and virtual events (including event production and broadcast).
• Provide expert direction throughout the delivery process, supporting optimization of the engagement, effectiveness, experience, and results.
• Working with editorial and client services teams to deliver and develop an attractive webinar and virtual event product that meets client needs and satisfies expectations.
• Use cutting-edge digital project management, campaign delivery, AI tools and other systems (full training provided).

Skills and Experience:

• Passion for collaboration and teamwork, with excellent communication skills and a client-first approach/mindset.
• Highly organised and attention to detail.
• Excellent organisational and problem-solving skills, with the ability to think resourcefully and under pressure.
• Self-motivated with a high level of energy, initiative, and confidence.
• Aptitude for acquiring new skills.

Essential:

• Experience in a project or campaign management role, or a commercial role, such as account management, sales, business development, or product management; ideally in a digital marketing agency or publishing company.
• A degree (or equivalent qualifications/experience).
• Customer service experience (includes retail and hospitality experience).
• Strong competency in using digital tools and systems.

A few reasons why you will love this job: 

• Great potential for professional growth and development 
• Hybrid working, a competitive salary and bonus, and a comprehensive benefits package that includes contributory pension, private medical insurance, wellbeing allowance and a number of other benefits. 
• Friendly and fun culture 
• 25 days holiday + BH 

Our team has an infectious drive for creating value to support clients and the scientific community, with unique insights and creativity. The SelectScience culture promotes passion, teamwork, trust and striving to be the best we can. SelectScience is winner of The Queen’s Award 2021 for Enterprise: International Trade.